General Instructions
Never use your browsers "Back" or "Forward" button when navigating through
the online shopping. Always use the "
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Order by Part# Page instructions
This page is designed for those who have a printed catalog and or know the
part numbers they want. It should be quicker than searching through pages
of the catalogs to find the parts when you already know what they are. Enter
the part number and the quantity desired in the text boxes provided. When
you click "Submit Page" or any other button they are added to the cart. When
you submit the page you will get the page back with the items added to the
shopping cart and 5 blank spaces for more parts. Part numbers can be entered
without the dashes "-" and "H" for hand (L=LH,R=RH). For example part number
50-73-40-LH can be entered as 507340L or K-4001-XX can be entered as K4001XX.
The dashes and H's are printed on the invoice and catalog for clarity and
to reduce mistakes. Most lamp companies have lights and lenses that come in
red, amber or clear. Most vers except "Truck-Lite" end their part#'s with
"R" for red and "A" for amber and "W" or "C" for white or clear. Truck-Lite
part numbers end in "RD" for red "Y" for yellow and "C" for clear. These part
numbers should be listed correctly in your catalog. Once you have entered
part numbers they will be displayed below in the shopping cart contents area.
You can change the quantities there without re-entering the part number above.
To delete a part number from your order enter a zero "0" for BUY-Q or delete
the quantity. To view details about a part click the appropriate detail button
or thumnail picture. When you arene entering parts go to the "Checkout
Page" or "Customer Entry" first if you have notne so yet. Remember never
use your browsers "Back" or "Forward" button while in the shopping application
or you may loose your order and have to start again. Only use the "
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Customer Entry Instructions
Customers who have bought before and know there customer number and password
use method one at the top portion of the page. Each one must enter a first
and last name also. A PO number is not required unless you require it. As
long as you get a "Confirm" message and not an "Error" message, you are set
to go and all parts should reflect your prices and specials that apply to
your account or customer type. Also if you have an OPEN or COD account you
can use those features with your order instead of Credit Card.. If this is
your first time whether you have bought from Mill Supply before or not you
fill out the information below as complete as possible. Even if you know your
customer number, if you not have a password we must verify the information
with our database to ensure a trouble free order. Once you place an order
you will recieve a password by E-mail. You can also get a password by calling
the store during business hours and giving them you E-mail address. A valid
E-mail address is nessesary to receive your password. Neither password or
customer number are nessesary to place an order. Select a state or province
and a country from the menu provided. If your country is not listed put it
in the box provided. Some countries not use states or zip-codes in which
case you can leave that blank but if your country uses then you must provide
it. P.O. Boxes are not valid for shipping addresses for UPS, RPS or Federal
Express. You enter those in the second address line. We need a physical street
address on the first address line. We are now required by the parcel carriers
to identify whether an adress is residential or comercial. Apartments, homes
and farms are consided residential even if you run a business out of your
home. To set up a new customer we need a type. Mill Supply sells to several
different industries and our sales, specials, catalogs and fliers are sent
to particuar customer types at different times. Therefore select a customer
type that best matches your company or use "Miscellaneous" near the end of
the list. Non companies "Individual" at the top of the list. Businesses are
expected to provide a Tax exempt number or Federal ID number. Sole proprietors
may use their SS number for a Federal ID. Ohio tax law requires that we have
a signed tax exempt certificate on file before we sell tax free. Current laws
not require us to collect tax for any other state. Remember never use your
browsers "Back" or "Forward" button while in the shopping application or you
may loose your order and have to start again. Only use the "
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Online Catalog Instructions
You select a catalog on the first page of the Online catalog by clicking
on the one that you believe has your parts. The Auto Restoration Catalog contains
rust repair panels, trim fasteners, gas tanks, floor mats and more to fix
your cars, pickups and vans. The Walk-in van catalog has all the parts for
your stepvan(s). The Snow Plow catalog is for those who like snow. Once you
select a catalog select a main topic from the list provided. The next page
has sub-topics which are a further breakwn before you get to the parts
pages. You can go back and forth between the pages, topics and catalogs by
using the "
