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Stepvan Manufacturers: Brand Names |
ORDERING INSTRUCTIONS
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Todco® & Whiting® Roll-up Doors Parts PagesInformation:
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Phone in your order 8-5 EST Monday-Friday and charge it to your Visa, Master Card, Discover Card or American Express. You can also mail in your order and pay by Credit Card, check or money-order. There is a $20.00 charge on uncollected checks. By prepaying your order you save the $6.00 COD collection fee. Include your daytime phone with your order. See SHIPPING for more information. When charging to your Credit Card, include: ..........1. Account Number GUARANTEE: Mill Supply's guarantee is equal to or better than what each manufacturer furnishes. In no case is it greater than the cost of the merchandise. All prices are F.O.B. Cleveland and are subject to change without notice. Mill Supply, Inc. ..........Phone: 1-800-888-5072 ..............Fax: 1-888-781-2700 |
SHIPPING: We ship UPS or FedEx Ground unless you specify otherwise. When prepaying orders BY CHECK add 10% of order total for shipping east of the Mississippi, 15% west of the Mississippi. (minimum $7.50) This does not include freight shipments. When orders are sent OPEN ACCOUNT, CREDIT CARD OR COD the actual shipping amount will be charged. Shipping to Alaska, Hawaii, and Puerto Rico and shipping by freight is more expensive. Please call for a price quote. CANADIAN ORDERS: We are a nonresident importer and will pay all import fees when you add 40% to your parts order. This will cover shipping, handling, duties, brokerage and GST. Payment must be in U.S. funds. (Credit Card or Postal Money Order only) FOREIGN ORDERS: These must be prepaid in U.S. funds. We will quote shipping after we know size, weight, and value of shipment. DAMAGE IN TRANSIT: Examine and count all packages carefully. If parts arrive damaged, contact the carrier immediately. (BE SURE TO KEEP ALL PACKING MATERIAL.) The claims inspector will not accept responsibility for damaged merchandise without seeing the carton it was shipped in. Mill Supply is not responsible for damaged merchandise that can not be properly examined by the claims inspector. Multiple package shipments may not arrive on the same day. RETURN POLICY: A return authorization number must be obtained before returning any merchandise. Returned goods are subject to a 10% restocking charge. Goods may only be returned within 60 days of purchase. You will receive a credit for returned merchandise. Upon your instructions, we will issue a refund check provided your check has cleared the bank. If the merchandise was paid by Visa, Master Card or Discover Card, we will credit your credit card immediately. |
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@2001 Mill Supply, Inc. (All Material on this page is copyright by Mill Supply, Inc. 2001)
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